Privacy Policy

Effective Date: 4-23-2021

At In Charge Transportation LLC, we value your privacy and are committed to protecting the information you provide when using our website and transportation services. This Privacy Policy explains how we collect, use, protect, and disclose your information.

Information We Collect

We may collect the following types of information:

Name, phone number, email address, and company information
Billing and payment information
Freight and shipment details
Service requests and transportation documentation
Website usage data, including IP address and browser information
Communications submitted through forms, emails, or phone calls

How We Use Your Information

Information collected may be used to:

Provide transportation and logistics services
Process invoices and payments
Communicate regarding shipments, quotes, and scheduling
Improve customer service and website functionality
Maintain operational records
Comply with legal and regulatory obligations

Information Sharing

In Charge Transportation LLC does not sell or rent customer information. Information may only be shared with:

Drivers, carriers, or logistics partners involved in freight operations
Payment processors or business service providers
Government or regulatory agencies when legally required

All shared information is limited to what is necessary to complete services or comply with legal obligations.

Data Protection

We implement reasonable security measures to protect your personal and business information from unauthorized access, disclosure, misuse, or alteration. While we strive to protect all information, no electronic transmission or storage system can be guaranteed 100% secure.

Cookies & Website Analytics

Our website may use cookies or analytics tools to improve user experience, monitor website traffic, and optimize functionality. Users may disable cookies through their browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

Your Rights

You may request to:

Access or update your information
Request correction of inaccurate data
Request removal of certain information where legally permitted

Requests may be submitted using the contact information below.

Contact Information

In Charge Transportation LLC
Charlotte, North Carolina
Email: C.Hopkins@inchargetransportation.com
Phone: (980) 949-1880